Zebra Dental is a private dentist in Windermere. Our aim is to make quality, private dentistry accessible to everyone and to help improve oral health across Windermere and the surrounding area.

Zebra Dental offer patients a high standard of affordable dentistry.

We’re clearly different.  We offer low-cost routine alongside cosmetic and advanced dental options. The choice of how `luxury’ or `basic’ you want your dental treatment to be is up to you. Everything is in black and white.

Our Windermere Dental Team

Zebra Dental is a partnership between Oliver Hutchinson, David Veige , Ian Gordon and Ben Wild. Our dentists, hygienists, nurses and reception team look forward to welcoming you to Zebra Dental, Windermere very soon.
Partners:

Oliver Hutchinson

BDS, MFDS RCS (Eng) Dip. Implant Dentistry
GDC No. 85700

Originally from Yorkshire, Ollie is a graduate of Newcastle Dental School.

After qualifying, Ollie worked as a Senior House Officer in oral & maxillofacial surgery at Newcastle General Hospital, gaining his memberships of the Royal College of Surgeons (England) in 2007.

On leaving the hospital service, Ollie moved back into general practice dentistry in Newcastle. Alongside this Oliver worked as an Honorary Clinical lecturer in oral surgery teaching undergraduate students.

Ollie has been involved in the foundation training of newly qualified dentists since 2010 and passed the Certificate in Teaching and Learning from UCLAN in 2011.

Ollie completed the prestigious Diploma in Clinical Implant Dentistry at Newcastle University in 2016. In 2019 Ollie completed the Nigel Hargreaves Restorative Dentistry course at The Academy of Clinical Excellence.

To Allow Zebra Dental to make best use of their investment in a 3D CBCT scanner, Ollie attended The JM Radiology masterclass to allow him to take and report on maxillofacial CT scans.

Keen on all aspects of dentistry Ollie strives to maintain his post graduate training allowing him to deliver the highest standards of care. His post graduate training includes sedation, facial aesthetics and short term orthodontics.

Interestingly since 2004, Ollie has been involved with charity dentistry, including seven trips to the North Indian Himalayas to provide free dental treatment alongside a larger medical team. In 2006 Ollie became the Dental Director.
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As lovers of the outdoors in 2012 Ollie and his wife decided to fulfil their dream and relocate to the Lake District. When away from the surgery, Ollie can be found taking advantage of their move walking, kayaking and mountain biking.
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Ian Gordon

BDS, MFGDP. GDC No. 58968

Ben Wild

BDS, MFDS. GDC No. 71880

David Veige

DD, BDS, MJDF, MSc (Implants). GDC No. 150180
Associates:

Jamil Noor

BDS (DMD Łódź). GDC No. 280910

Jamil earned his dental degree from Medical university of Lodz, where he developed a passion for restorative dentistry. Furthering his expertise, he completed advanced training in dental implantology at the Aim Higher institute and Practical implantology centre, equipping him with the latest techniques and technology to provide lasting, natural-looking implants for his patients.

Jamil is dedicated to creating a calming and supportive environment for nervous or anxious patients. Recognising that dental anxiety is a common barrier to oral health care, he ensures that patient comfort is a priority throughout every step of the treatment process. Jamil is also dedicated to giving back to the community, often volunteering his expertise to provide care for underserved populations.

Outside of the dental office, Jamil enjoys boxing and football, which helps him connect with patients on a personal level and build lasting relationships.

Jack Waterhouse

BDS (UCLAN). GDC No. 284459

Jack is originally from Northamptonshire and moved to Cumbria in 2015 when he began his dental training at The University of Central Lancashire. He gained his Bachelor of Dental Surgery in 2019 and after working in Carlisle and Kendal joined Zebra in 2024.

Prior to dentistry Jack lived in Canterbury and completed a degree in Biomedical Science at the University of Kent in 2014. During his time here he captained his university in snowboard racing and freestyle.

Jack has completed post graduate studies in Endodontics (root canal treatment) and plans to work towards further qualification in this field to develop his special interest.

Jack now lives in Kendal with his wife Hannah, Cocker Spaniel “Bailey” and Cat “Moose”. He is a keen runner taking part in many fell and trail races. He particularly enjoys longer endurance races having completed 100+ mile races in Snowdonia and most recently Chamonix where he took part in Ultra Trail Mont Blanc (UTMB).

Jack prides himself on delivering a high standard of dentistry ensuring treatment options are well communicated and looks forward to becoming an integral part of Zebra Dental.
Therapist:

Wendy Steel

RDH (Liverpool). GDC No. 124792

Wendy first entered the dentistry field in 2003 at the age of 18 as a dental nurse. She qualified in dental nursing in the summer of 2005. In September 2005 she then embarked on the Diploma in Dental Hygiene and Therapy. She was one of the first students to qualify in 2007 on a new outreach initiative to provide dentistry in rural locations. 

Wendy's first job was at HMP Haverigg as well as providing NHS care to the community. She has since moved to private dentistry and now enjoys working in the village of Windermere where she grew up. Wendy has a keen interest in white fillings and has recently completed a course at the North East Deanery and continues to keep up-to-date with the latest techniques and guidelines.

​In her spare time Wendy is a busy mum to two beautiful little girls. 
Nurses:

Teresa Gardner

GDC No. 197671

Asha Barrett 

GDC No. 314126

Chloe Barron

GDC No. 318546

Erykah Dare

GDC No. 303523

Rebecca Murdoch

Patient Information

Our Windermere dentists offer the following services. Find out more by following the links below:

Practice Policies

Health & Safety

Our Windermere dentistry team regularly attends training courses to ensure your Health and Safety in all instances. We take all necessary precautions to safeguard both patients and staff against all infections.

Contamination control is also essential to the safety of our patients. Every practice member receives training in practice systems for contamination control.

We follow recommended guidelines with regard to the sterilisation of instruments and the use of disposable items.
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We provide the highest standards of infection control and are constantly updating in all areas of continued development including Basic Life Support training.

Passionate about patient care

​Zebra Dental aims to provide dental care of a consistent quality, for all patients. We have management systems to help us and which define each practice member’s responsibilities when looking after you.

In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.

We will do all we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We keep all information about you confidential.

We screen all patients for mouth cancer at routine checkups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk.

Practice working methods are reviewed regularly at meetings of all staff. We encourage all staff to make suggestions for improving the care we give patients. We regularly ask patients for their views on our services and we have systems for dealing promptly with patient complaints and for ensuring that lessons are learnt from any mistakes that we make.

All dentists in the practice take part in continuing professional education, meeting the General Dental Council’s requirements.
All staff joining the practice are given training in practice-wide procedures. Once a year, there is an individual review of training needs for everyone in the practice.
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All members of the practice know of the need to ensure that dentists are working safely. In the unlikely event that a dentist in this practice becomes unfit to practice, we have systems to ensure that concerns are investigated and, if necessary, acted upon.

​Code of Good Practice

As leading dentists in Windermere, we abide by our Code of Good Practice...
In our practice we will:
  • Justify the trust our patients have in us
  • Listen & learn from to patients’ views
  • Communicate with patients in a courteous, friendly, professional manner
  • Provide patients with the standard of care that we would expect to receive ourselves
  • Ensure patients receive all information about services, their treatment & its cost
  • Provide advice and treatment outside normal surgery hours where necessary
  • Stand by the promises we make
  • Refer patients for further professional advice and treatment where appropriate
  • Are committed to ensuring that we keep our professional skills and knowledge up-to-date
In our practice we will:
  • At all times respect our patients’ confidentiality. Zebra Dental is committed fully to compliance with the requirements of the Data Protection Act 1998
  • Ensure that patients should have to wait no longer than 30 minutes to be seen
  • Manage our appointments system so that treatment appointments are booked no more than 6 weeks ahead
  • Deal with every telephone call promptly
  • Deal with correspondence within five days of receipt
  • Provide patients with a treatment plan and estimate of costs for each new course of treatment. No treatment will be undertaken without the patient’s full and specific consent
  • Make patients aware of our policy for collecting fees. Requests for payment will always be made courteously
  • Ensure the practice policy for dealing with complaints known to patients; all complaints will be treated sympathetically and according to the agreed procedures. Zebra Dental is committed to providing a high quality, patient-focused service.
  • Provide any emergency treatment required during practice hours as soon as is reasonably practicable.
In return, we would like you to:
  • Participate in your dental treatment, particularly any advice about prevention and diet that we have asked you to continue at home
  • Arrive on time for your appointment. Please give the practice at least 24 hours notice if you are unable to keep your appointment. If you miss an appointment on more than one occasion without letting us know, we may need to review future provision of treatment for you at the practice
  • Treat our staff courteously; they will do their best to help meet your needs
  • The group operates a zero tolerance approach to violent or aggressive incidents involving threatening, insulting or abusive words or to behaviour that could lead to violence, or cause harassment, alarm or distress. All patients who exhibit such behaviour will be reviewed and, if necessary, removed from our lists

Complaints Procedure

Zebra Dental operates a practice based complaints system that suits the practice and meets the nationally agreed criteria for practice complaints systems.

Handling complaints well can lead to greater satisfaction and improved services for patients.  At the same time the practice is aware that dealing with complaints can at times be stressful and difficult.  The practice believes that a good system for dealing with complaints, supported by staff and dentists is very important.  Every member of the practice team needs to understand the procedure.  Comments and suggestions are also valuable. Patients often have good ideas about improving facilities and complaints within the practice, rather than allow a grumble to turn into something that has to be investigated by the Health Authority.
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Objectives

The objectives of the practice system are to:
  • Enable patients to express comments, suggestions and complaints to the practice when they feel dissatisfied with the service provided.
  • Provide patients with an explanation of what has happened: to make, where appropriate, an apology: and to give an assurance that the practice has taken steps to prevent the problem recurring, where this is possible.

Contact with people who make a complaint
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While one of the practising partners will be responsible for administering the complaints system, any member if the team may find that he/she is the first point of contact for someone who wishes to complain.  All members of staff should, be familiar with the Complaints procedure.
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Dealing with people who are distressed or angry is not easy and the first contact in these situations is very important.
If the practice is unable to resolve a complaint, the patient can be referred to the Dental Complaints Service on 020 8253 0800.

Sterilisation & Infection Control

At Zebra Dental, we have a dedicated sterilisation area with the latest equipment for disinfection and sterilisation of instruments.

Where possible we use disposable items to ensure your safety.

Our team members regularly undergo training in this field and follow stringent cross infection and sterilisation policies for your safety.

For further information please contact Claire Hutchinson on 01539 447346.

General Dental Council

The General Dental Council (GDC) are the governing body who set standards in dentistry which registered dental professionals must follow. They produce advice for patients including lists of questions you might want to ask during your appointments. For further information you can can visit their website www.gdc-uk.org.

By law, all dentists, dental nurses, dental technicians, dental hygienists, dental therapists, clinical dental technicians and orthodontic therapists who provide your dental care must be registered with the GDC.

While on the GDC register you can expect dental professionals to keep their skills up to date through continuing professional development. They also need to meet gdc standards.There are nine principles registered dental professionals must keep to at all times.

A GDC registrant dentist must:
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  1. Put patients’ interests first
  2. Communicate effectively with patients
  3. Obtain valid consent
  4. Maintain and protect patients’ information
  5. Have a clear and effective complaints procedure
  6. Work with colleagues in a way that is in patients’ best interests
  7. Maintain, develop and work within their professional knowledge and skills
  8. Raise concerns if patients are at risk
  9. Make sure their personal behaviour maintains patients’ confidence in you and the dental profession