Zebra Dental is a private dentist in Windermere. Our aim is to make quality, private dentistry accessible to everyone and to help improve oral health across Windermere and the surrounding area.

Zebra Dental offer patients a high standard of affordable dentistry.

We’re clearly different.  We offer low-cost routine alongside cosmetic and advanced dental options. The choice of how `luxury’ or `basic’ you want your dental treatment to be is up to you. Everything is in black and white.

Our Windermere Dental Team

Zebra Dental is a partnership between Oliver Hutchinson, David Veige , Ian Gordon and Ben Wild.

Our dentists, hygienists, nurses and reception team look forward to welcoming you to Zebra Dental, Windermere very soon.
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Meet our Dentists:

Oliver Hutchinson

BDS, MFDS RCS (Eng) Dip. Implant Dentistry
GDC No. 85700
​Partner

Originally from Yorkshire, Ollie is a graduate of Newcastle Dental School.

After qualifying, Ollie worked as a Senior House Officer in oral & maxillofacial surgery at Newcastle General Hospital, gaining his memberships of the Royal College of Surgeons (England) in 2007.

On leaving the hospital service, Ollie moved back into general practice dentistry in Newcastle. Alongside this Oliver worked as an Honorary Clinical lecturer in oral surgery teaching undergraduate students.

Ollie has been involved in the foundation training of newly qualified dentists since 2010 and passed the Certificate in Teaching and Learning from UCLAN in 2011.

Keen on all aspects of dentistry Ollie strives to maintain his post graduate training allowing him to deliver the highest standards of care. His post graduate training includes sedation, facial aesthetics and short term orthodontics.

Interestingly since 2004, Ollie has been involved with charity dentistry, including seven trips to the North Indian Himalayas to provide free dental treatment alongside a larger medical team. In 2006 Ollie became the Dental Director.
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As lovers of the outdoors in 2012 Ollie and his wife decided to fulfil their dream and relocate to the Lake District. When away from the surgery, Ollie can be found taking advantage of their move walking, kayaking and mountain biking.

David Veige

DD, BDS, MJDF RSC (Eng), MSc. Implant Dentistry
GDC No. 150180
Partner
"I endeavor to exceed both the patient & clinicians with respect to the quality of treatment and patient experience."
David hails from Toronto Ontario, Canada. He originally trained as a dental technician in Canada where he partnered with his older brother at the full service dental lab, Smile Designs Veige Laboratory. David’s educational background both technical and clinical provides him with a unique perspective on implant and cosmetic dentistry.

David qualified from the University of Newcastle with a distinction in academic dentistry and the top restorative dentistry prize. He was shortlisted for the Young Dentist of the year UK at The Dentistry Awards in 2009. He has successfully been awarded membership to the Royal College of Surgeons Joint Dental Faculty by way of examination.

He graduated with merit from the University of Warwick with a Masters of Science degree in Implant Dentistry. He is a member of the ITI (International Team for Implantology) www.iti.org an organisation focused on advancing the science of implant dentistry.

David holds quality above all and strives for excellence in all his implant and cosmetic dental treatments. He is excited and eager to work and develop new relationships with general dental practitioners who are looking to provide the very best in treatment for their patients.
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For more information about Dr Veige and his implant work please click here.

Patient Information

Our Windermere dentists offer the following services. Find out more by following the links below:

Practice Policies

Health & Safety

Our Windermere dentistry team regularly attends training courses to ensure your Health and Safety in all instances. We take all necessary precautions to safeguard both patients and staff against all infections.

Contamination control is also essential to the safety of our patients. Every practice member receives training in practice systems for contamination control.

We follow recommended guidelines with regard to the sterilisation of instruments and the use of disposable items.
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We provide the highest standards of infection control and are constantly updating in all areas of continued development including Basic Life Support training.

Passionate about patient care

​Zebra Dental aims to provide dental care of a consistent quality, for all patients. We have management systems to help us and which define each practice member’s responsibilities when looking after you.

In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.

We will do all we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We keep all information about you confidential.

We screen all patients for mouth cancer at routine checkups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk.

Practice working methods are reviewed regularly at meetings of all staff. We encourage all staff to make suggestions for improving the care we give patients. We regularly ask patients for their views on our services and we have systems for dealing promptly with patient complaints and for ensuring that lessons are learnt from any mistakes that we make.

All dentists in the practice take part in continuing professional education, meeting the General Dental Council’s requirements.
All staff joining the practice are given training in practice-wide procedures. Once a year, there is an individual review of training needs for everyone in the practice.
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All members of the practice know of the need to ensure that dentists are working safely. In the unlikely event that a dentist in this practice becomes unfit to practice, we have systems to ensure that concerns are investigated and, if necessary, acted upon.

​Code of Good Practice

As leading dentists in Windermere, we abide by our Code of Good Practice...
In our practice we will:
  • Justify the trust our patients have in us
  • Listen & learn from to patients’ views
  • Communicate with patients in a courteous, friendly, professional manner
  • Provide patients with the standard of care that we would expect to receive ourselves
  • Ensure patients receive all information about services, their treatment & its cost
  • Provide advice and treatment outside normal surgery hours where necessary
  • Stand by the promises we make
  • Refer patients for further professional advice and treatment where appropriate
  • Are committed to ensuring that we keep our professional skills and knowledge up-to-date
In our practice we will:
  • At all times respect our patients’ confidentiality. Zebra Dental is committed fully to compliance with the requirements of the Data Protection Act 1998
  • Ensure that patients should have to wait no longer than 30 minutes to be seen
  • Manage our appointments system so that treatment appointments are booked no more than 6 weeks ahead
  • Deal with every telephone call promptly
  • Deal with correspondence within five days of receipt
  • Provide patients with a treatment plan and estimate of costs for each new course of treatment. No treatment will be undertaken without the patient’s full and specific consent
  • Make patients aware of our policy for collecting fees. Requests for payment will always be made courteously
  • Ensure the practice policy for dealing with complaints known to patients; all complaints will be treated sympathetically and according to the agreed procedures. Zebra Dental is committed to providing a high quality, patient-focused service.
  • Provide any emergency treatment required during practice hours as soon as is reasonably practicable.
In return, we would like you to:
  • Participate in your dental treatment, particularly any advice about prevention and diet that we have asked you to continue at home
  • Arrive on time for your appointment. Please give the practice at least 24 hours notice if you are unable to keep your appointment. If you miss an appointment on more than one occasion without letting us know, we may need to review future provision of treatment for you at the practice
  • Treat our staff courteously; they will do their best to help meet your needs
  • The group operates a zero tolerance approach to violent or aggressive incidents involving threatening, insulting or abusive words or to behaviour that could lead to violence, or cause harassment, alarm or distress. All patients who exhibit such behaviour will be reviewed and, if necessary, removed from our lists

Complaints Procedure

Zebra Dental operates a practice based complaints system that suits the practice and meets the nationally agreed criteria for practice complaints systems.

Handling complaints well can lead to greater satisfaction and improved services for patients.  At the same time the practice is aware that dealing with complaints can at times be stressful and difficult.  The practice believes that a good system for dealing with complaints, supported by staff and dentists is very important.  Every member of the practice team needs to understand the procedure.  Comments and suggestions are also valuable. Patients often have good ideas about improving facilities and complaints within the practice, rather than allow a grumble to turn into something that has to be investigated by the Health Authority.
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Objectives

The objectives of the practice system are to:
  • Enable patients to express comments, suggestions and complaints to the practice when they feel dissatisfied with the service provided.
  • Provide patients with an explanation of what has happened: to make, where appropriate, an apology: and to give an assurance that the practice has taken steps to prevent the problem recurring, where this is possible.

Contact with people who make a complaint
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While one of the practising partners will be responsible for administering the complaints system, any member if the team may find that he/she is the first point of contact for someone who wishes to complain.  All members of staff should, be familiar with the Complaints procedure.
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Dealing with people who are distressed or angry is not easy and the first contact in these situations is very important.
If the practice is unable to resolve a complaint, the patient can be referred to the British Dental Health Foundation’s Word of Mouth Advice Line on 0870 333 1188.

Sterilisation & Infection Control

At Zebra Dental, we have a dedicated sterilisation area with the latest equipment for disinfection and sterilisation of instruments.

Where possible we use disposable items to ensure your safety.

Our team members regularly undergo training in this field and follow stringent cross infection and sterilisation policies for your safety.

For further information please contact Karen Haresnape at Head office on 01642 713411.

General Dental Council

The General Dental Council (GDC) are the governing body who set standards in dentistry which registered dental professionals must follow. They produce advice for patients including lists of questions you might want to ask during your appointments. For further information you can can visit their website www.gdc-uk.org.

By law, all dentists, dental nurses, dental technicians, dental hygienists, dental therapists, clinical dental technicians and orthodontic therapists who provide your dental care must be registered with the GDC.

While on the GDC register you can expect dental professionals to keep their skills up to date through continuing professional development. They also need to meet gdc standards.There are nine principles registered dental professionals must keep to at all times.

A GDC registrant dentist must:
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  1. Put patients’ interests first
  2. Communicate effectively with patients
  3. Obtain valid consent
  4. Maintain and protect patients’ information
  5. Have a clear and effective complaints procedure
  6. Work with colleagues in a way that is in patients’ best interests
  7. Maintain, develop and work within their professional knowledge and skills
  8. Raise concerns if patients are at risk
  9. Make sure their personal behaviour maintains patients’ confidence in you and the dental profession