Zebra Dental is a private dentist in Windermere. Our aim is to make quality, private dentistry accessible to everyone and to help improve oral health across Windermere and the surrounding area.
Zebra Dental offer patients a high standard of affordable dentistry.
We’re clearly different. We offer low-cost routine alongside cosmetic and advanced dental options. The choice of how `luxury’ or `basic’ you want your dental treatment to be is up to you. Everything is in black and white.
We’re clearly different. We offer low-cost routine alongside cosmetic and advanced dental options. The choice of how `luxury’ or `basic’ you want your dental treatment to be is up to you. Everything is in black and white.
Our Windermere Dental Team
Zebra Dental is a partnership between Oliver Hutchinson, David Veige , Ian Gordon and Ben Wild. Our dentists, hygienists, nurses and reception team look forward to welcoming you to Zebra Dental, Windermere very soon.
Partners
Oliver Hutchinson
BDS, MFDS RCS (Eng) Dip. Implant Dentistry
GDC No. 85700
Originally from Yorkshire, Ollie is a graduate of Newcastle Dental School.
After qualifying, Ollie worked as a Senior House Officer in oral & maxillofacial surgery at Newcastle General Hospital, gaining his memberships of the Royal College of Surgeons (England) in 2007.
On leaving the hospital service, Ollie moved back into general practice dentistry in Newcastle. Alongside this Oliver worked as an Honorary Clinical lecturer in oral surgery teaching undergraduate students.
Ollie has been involved in the foundation training of newly qualified dentists since 2010 and passed the Certificate in Teaching and Learning from UCLAN in 2011.
Ollie completed the prestigious Diploma in Clinical Implant Dentistry at Newcastle University in 2016. In 2019 Ollie completed the Nigel Hargreaves Restorative Dentistry course at The Academy of Clinical Excellence.
To Allow Zebra Dental to make best use of their investment in a 3D CBCT scanner, Ollie attended The JM Radiology masterclass to allow him to take and report on maxillofacial CT scans.
Keen on all aspects of dentistry Ollie strives to maintain his post graduate training allowing him to deliver the highest standards of care. His post graduate training includes sedation, facial aesthetics and short term orthodontics.
Interestingly since 2004, Ollie has been involved with charity dentistry, including seven trips to the North Indian Himalayas to provide free dental treatment alongside a larger medical team. In 2006 Ollie became the Dental Director.
As lovers of the outdoors in 2012 Ollie and his wife decided to fulfil their dream and relocate to the Lake District. When away from the surgery, Ollie can be found taking advantage of their move walking, kayaking and mountain biking.
GDC No. 85700
Originally from Yorkshire, Ollie is a graduate of Newcastle Dental School.
After qualifying, Ollie worked as a Senior House Officer in oral & maxillofacial surgery at Newcastle General Hospital, gaining his memberships of the Royal College of Surgeons (England) in 2007.
On leaving the hospital service, Ollie moved back into general practice dentistry in Newcastle. Alongside this Oliver worked as an Honorary Clinical lecturer in oral surgery teaching undergraduate students.
Ollie has been involved in the foundation training of newly qualified dentists since 2010 and passed the Certificate in Teaching and Learning from UCLAN in 2011.
Ollie completed the prestigious Diploma in Clinical Implant Dentistry at Newcastle University in 2016. In 2019 Ollie completed the Nigel Hargreaves Restorative Dentistry course at The Academy of Clinical Excellence.
To Allow Zebra Dental to make best use of their investment in a 3D CBCT scanner, Ollie attended The JM Radiology masterclass to allow him to take and report on maxillofacial CT scans.
Keen on all aspects of dentistry Ollie strives to maintain his post graduate training allowing him to deliver the highest standards of care. His post graduate training includes sedation, facial aesthetics and short term orthodontics.
Interestingly since 2004, Ollie has been involved with charity dentistry, including seven trips to the North Indian Himalayas to provide free dental treatment alongside a larger medical team. In 2006 Ollie became the Dental Director.
As lovers of the outdoors in 2012 Ollie and his wife decided to fulfil their dream and relocate to the Lake District. When away from the surgery, Ollie can be found taking advantage of their move walking, kayaking and mountain biking.
Ian Gordon
BDS, MFGDP.
GDC No. 58968
GDC No. 58968
Ben Wild
BDS, MFDS.
GDC No. 71880
GDC No. 71880
David Veige
DD, BDS, MJDF, MSc (Implants).
GDC No. 150180
GDC No. 150180
ASSOCIATES
Jack Waterhouse
BDS (UCLAN).
GDC No. 284459
Jack is originally from Northamptonshire and moved to Cumbria in 2015 when he began his dental training at The University of Central Lancashire. He gained his Bachelor of Dental Surgery in 2019 and after working in Carlisle and Kendal joined Zebra in 2024.
Prior to dentistry Jack lived in Canterbury and completed a degree in Biomedical Science at the University of Kent in 2014. During his time here he captained his university in snowboard racing and freestyle.
Jack has completed post graduate studies in Endodontics (root canal treatment) and plans to work towards further qualification in this field to develop his special interest.
Jack now lives in Kendal with his wife Hannah, Cocker Spaniel “Bailey” and Cat “Moose”. He is a keen runner taking part in many fell and trail races. He particularly enjoys longer endurance races having completed 100+ mile races in Snowdonia and most recently Chamonix where he took part in Ultra Trail Mont Blanc (UTMB).
Jack prides himself on delivering a high standard of dentistry ensuring treatment options are well communicated and looks forward to becoming an integral part of Zebra Dental.
GDC No. 284459
Jack is originally from Northamptonshire and moved to Cumbria in 2015 when he began his dental training at The University of Central Lancashire. He gained his Bachelor of Dental Surgery in 2019 and after working in Carlisle and Kendal joined Zebra in 2024.
Prior to dentistry Jack lived in Canterbury and completed a degree in Biomedical Science at the University of Kent in 2014. During his time here he captained his university in snowboard racing and freestyle.
Jack has completed post graduate studies in Endodontics (root canal treatment) and plans to work towards further qualification in this field to develop his special interest.
Jack now lives in Kendal with his wife Hannah, Cocker Spaniel “Bailey” and Cat “Moose”. He is a keen runner taking part in many fell and trail races. He particularly enjoys longer endurance races having completed 100+ mile races in Snowdonia and most recently Chamonix where he took part in Ultra Trail Mont Blanc (UTMB).
Jack prides himself on delivering a high standard of dentistry ensuring treatment options are well communicated and looks forward to becoming an integral part of Zebra Dental.
Amy Norfolk
BSc BDS (Liverpool).
GDC No. 209776
Amy joins us with over a decade of experience in family and cosmetic dentistry and a passion for helping people achieve healthy, confident smiles. Alongside advanced skills in Invisalign® clear aligners, aesthetic and restorative care, Amy also provides acupuncture for jaw and facial pain (TMD) and has presented research in dental materials, bringing both scientific insight and gentle, thoughtful care to our patients.
Away from the surgery, Amy is just as driven. She’s an active mountain rescue volunteer and loves exploring the fells; her last big adventure was a 160-mile ultra run with her training partner (her dog Gryff!)
Amy is welcoming new patients for both general dentistry and orthodontic treatment.
GDC No. 209776
Amy joins us with over a decade of experience in family and cosmetic dentistry and a passion for helping people achieve healthy, confident smiles. Alongside advanced skills in Invisalign® clear aligners, aesthetic and restorative care, Amy also provides acupuncture for jaw and facial pain (TMD) and has presented research in dental materials, bringing both scientific insight and gentle, thoughtful care to our patients.
Away from the surgery, Amy is just as driven. She’s an active mountain rescue volunteer and loves exploring the fells; her last big adventure was a 160-mile ultra run with her training partner (her dog Gryff!)
Amy is welcoming new patients for both general dentistry and orthodontic treatment.
TherapistS
Wendy Steel
RDH (Liverpool). GDC No. 124792
Wendy first entered the dentistry field in 2003 at the age of 18 as a dental nurse. She qualified in dental nursing in the summer of 2005. In September 2005 she then embarked on the Diploma in Dental Hygiene and Therapy. She was one of the first students to qualify in 2007 on a new outreach initiative to provide dentistry in rural locations.
Wendy's first job was at HMP Haverigg as well as providing NHS care to the community. She has since moved to private dentistry and now enjoys working in the village of Windermere where she grew up. Wendy has a keen interest in white fillings and has recently completed a course at the North East Deanery and continues to keep up-to-date with the latest techniques and guidelines.
In her spare time Wendy is a busy mum to two beautiful little girls.
Wendy first entered the dentistry field in 2003 at the age of 18 as a dental nurse. She qualified in dental nursing in the summer of 2005. In September 2005 she then embarked on the Diploma in Dental Hygiene and Therapy. She was one of the first students to qualify in 2007 on a new outreach initiative to provide dentistry in rural locations.
Wendy's first job was at HMP Haverigg as well as providing NHS care to the community. She has since moved to private dentistry and now enjoys working in the village of Windermere where she grew up. Wendy has a keen interest in white fillings and has recently completed a course at the North East Deanery and continues to keep up-to-date with the latest techniques and guidelines.
In her spare time Wendy is a busy mum to two beautiful little girls.
DENTAL NURSES
Teresa Gardner
GDC No. 197671
Asha Barrett
GDC No. 314126
Chloe Barron
GDC No. 318546
Erykah Dare
GDC No. 303523
Rebecca Murdoch
GDC No. 328800
Maddie Hayton
GDC No. 308326
Emma Ireland
GDC No. 247261
Practice Policies
Health & Safety
Our Windermere dentistry team regularly attends training courses to ensure your Health and Safety in all instances. We take all necessary precautions to safeguard both patients and staff against all infections.
Contamination control is also essential to the safety of our patients. Every practice member receives training in practice systems for contamination control.
We follow recommended guidelines with regard to the sterilisation of instruments and the use of disposable items.
We provide the highest standards of infection control and are constantly updating in all areas of continued development including Basic Life Support training.
Contamination control is also essential to the safety of our patients. Every practice member receives training in practice systems for contamination control.
We follow recommended guidelines with regard to the sterilisation of instruments and the use of disposable items.
We provide the highest standards of infection control and are constantly updating in all areas of continued development including Basic Life Support training.
Passionate about patient care
Zebra Dental aims to provide dental care of a consistent quality, for all patients. We have management systems to help us and which define each practice member’s responsibilities when looking after you.
In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.
We will do all we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We keep all information about you confidential.
We screen all patients for mouth cancer at routine checkups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk.
Practice working methods are reviewed regularly at meetings of all staff. We encourage all staff to make suggestions for improving the care we give patients. We regularly ask patients for their views on our services and we have systems for dealing promptly with patient complaints and for ensuring that lessons are learnt from any mistakes that we make.
All dentists in the practice take part in continuing professional education, meeting the General Dental Council’s requirements.
All staff joining the practice are given training in practice-wide procedures. Once a year, there is an individual review of training needs for everyone in the practice.
All members of the practice know of the need to ensure that dentists are working safely. In the unlikely event that a dentist in this practice becomes unfit to practice, we have systems to ensure that concerns are investigated and, if necessary, acted upon.
In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.
We will do all we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We keep all information about you confidential.
We screen all patients for mouth cancer at routine checkups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk.
Practice working methods are reviewed regularly at meetings of all staff. We encourage all staff to make suggestions for improving the care we give patients. We regularly ask patients for their views on our services and we have systems for dealing promptly with patient complaints and for ensuring that lessons are learnt from any mistakes that we make.
All dentists in the practice take part in continuing professional education, meeting the General Dental Council’s requirements.
All staff joining the practice are given training in practice-wide procedures. Once a year, there is an individual review of training needs for everyone in the practice.
All members of the practice know of the need to ensure that dentists are working safely. In the unlikely event that a dentist in this practice becomes unfit to practice, we have systems to ensure that concerns are investigated and, if necessary, acted upon.
Code of Good Practice
As leading dentists in Windermere, we abide by our Code of Good Practice...
|
In our practice we will:
|
In our practice we will:
|
In return, we would like you to:
|
Complaints Procedure
Zebra Dental operates a practice based complaints system that suits the practice and meets the nationally agreed criteria for practice complaints systems.
Handling complaints well can lead to greater satisfaction and improved services for patients. At the same time the practice is aware that dealing with complaints can at times be stressful and difficult. The practice believes that a good system for dealing with complaints, supported by staff and dentists is very important. Every member of the practice team needs to understand the procedure. Comments and suggestions are also valuable. Patients often have good ideas about improving facilities and complaints within the practice, rather than allow a grumble to turn into something that has to be investigated by the Health Authority.
Objectives
The objectives of the practice system are to:
Contact with people who make a complaint
While one of the practising partners will be responsible for administering the complaints system, any member if the team may find that he/she is the first point of contact for someone who wishes to complain. All members of staff should, be familiar with the Complaints procedure.
Dealing with people who are distressed or angry is not easy and the first contact in these situations is very important.
If the practice is unable to resolve a complaint, the patient can be referred to the Dental Complaints Service on 020 8253 0800.
Handling complaints well can lead to greater satisfaction and improved services for patients. At the same time the practice is aware that dealing with complaints can at times be stressful and difficult. The practice believes that a good system for dealing with complaints, supported by staff and dentists is very important. Every member of the practice team needs to understand the procedure. Comments and suggestions are also valuable. Patients often have good ideas about improving facilities and complaints within the practice, rather than allow a grumble to turn into something that has to be investigated by the Health Authority.
Objectives
The objectives of the practice system are to:
- Enable patients to express comments, suggestions and complaints to the practice when they feel dissatisfied with the service provided.
- Provide patients with an explanation of what has happened: to make, where appropriate, an apology: and to give an assurance that the practice has taken steps to prevent the problem recurring, where this is possible.
Contact with people who make a complaint
While one of the practising partners will be responsible for administering the complaints system, any member if the team may find that he/she is the first point of contact for someone who wishes to complain. All members of staff should, be familiar with the Complaints procedure.
Dealing with people who are distressed or angry is not easy and the first contact in these situations is very important.
If the practice is unable to resolve a complaint, the patient can be referred to the Dental Complaints Service on 020 8253 0800.
Sterilisation & Infection Control
|
At Zebra Dental, we have a dedicated sterilisation area with the latest equipment for disinfection and sterilisation of instruments.
Where possible we use disposable items to ensure your safety. Our team members regularly undergo training in this field and follow stringent cross infection and sterilisation policies for your safety. For further information please contact Claire Hutchinson on 01539 447346. |
General Dental Council
The General Dental Council (GDC) are the governing body who set standards in dentistry which registered dental professionals must follow. They produce advice for patients including lists of questions you might want to ask during your appointments. For further information you can can visit their website www.gdc-uk.org.
By law, all dentists, dental nurses, dental technicians, dental hygienists, dental therapists, clinical dental technicians and orthodontic therapists who provide your dental care must be registered with the GDC.
While on the GDC register you can expect dental professionals to keep their skills up to date through continuing professional development. They also need to meet gdc standards.There are nine principles registered dental professionals must keep to at all times.
A GDC registrant dentist must:
By law, all dentists, dental nurses, dental technicians, dental hygienists, dental therapists, clinical dental technicians and orthodontic therapists who provide your dental care must be registered with the GDC.
While on the GDC register you can expect dental professionals to keep their skills up to date through continuing professional development. They also need to meet gdc standards.There are nine principles registered dental professionals must keep to at all times.
A GDC registrant dentist must:
- Put patients’ interests first
- Communicate effectively with patients
- Obtain valid consent
- Maintain and protect patients’ information
- Have a clear and effective complaints procedure
- Work with colleagues in a way that is in patients’ best interests
- Maintain, develop and work within their professional knowledge and skills
- Raise concerns if patients are at risk
- Make sure their personal behaviour maintains patients’ confidence in you and the dental profession
|
Monday: 9.00am - 5:00pm
Tuesday: 9.00am - 5:00pm Wednesday: 9.00am - 5:00pm Thursday: 9.00am - 5:00pm Friday: 9.00am - 5:00pm The practice is closed between 13:00 - 14:00 for lunch. No designated car parking facilities. On street parking available outside the practice. Closest public carpark is on Broad Street. |
|
|
Adequate Information for Patients – Benefits and Risk of X-ray exposure
Your dentist needs to take an x-ray of your mouth to help with your care. There are many benefits associated with the use of x-rays, such as your dentist being able to see what their eyes cannot (such as inside your body to find hidden dental structures, malignant or benign masses, bone loss, and cavities). This is much safer than using invasive techniques such as surgery.
Dental x-rays are exceedingly safe, but like everything in life, there is a degree of risk involved – you will receive a negligible dose of radiation which carries a tiny (less than one in a 200,000) chance of side effects. Furthermore, your dentist will never take an x-ray unless the benefit to you exceeds the minimal risk. To put this into context, this dose of radiation is so small that it will be equivalent to what you receive in a few days from natural background radiation that is present in the surrounding environment.
Your dentist needs to take an x-ray of your mouth to help with your care. There are many benefits associated with the use of x-rays, such as your dentist being able to see what their eyes cannot (such as inside your body to find hidden dental structures, malignant or benign masses, bone loss, and cavities). This is much safer than using invasive techniques such as surgery.
Dental x-rays are exceedingly safe, but like everything in life, there is a degree of risk involved – you will receive a negligible dose of radiation which carries a tiny (less than one in a 200,000) chance of side effects. Furthermore, your dentist will never take an x-ray unless the benefit to you exceeds the minimal risk. To put this into context, this dose of radiation is so small that it will be equivalent to what you receive in a few days from natural background radiation that is present in the surrounding environment.
Last Updated: 17 March 2025 | Zebra Dental Privacy Policy | Website by Get Noticed Branding